Testimonials
Committed to anticipating and meeting the high standards required by our clients and so we are proud to include the following client testimonials.
""We didn't used to plan, we just drew pictures. Now we have a dynamic plan reflecting all parts of what we do, including our key onshore activities""
Asset Manager
"...very thorough, knowledgeable Consultant who has provided valuable support and information. Very approachable and easy to deal with..."
Jennifer Drinnan Chilli Refrigeration, Ayrshire
""FQM has proved to be an excellent resource in establishing and supporting our quality management system; providing the necessary professional direction and advice when required.....""
Mike Anavi Comprehensive Design Architects, Edinburgh
"...it's so much easier having FMS maintaining our management systems. They always listen to what we have to say, and the people are a joy to work with."
Brenda Horne Direct Waste Management, Peterhead
"...always willing to take that extra step to help...go out of their way to help."
Dot Tadman Ferrier Pumps, Aberdeen
"... Our QA system, established and regularly audited by FMS for over 4 years, works very well; we are particularly pleased with their focused understanding of our business."
Les Brown Fraser Brown Newman, Glasgow
"...they've improved us as a business, and whenever we need advice there is always someone on hand to help."
Jen Mitchell GRP Canopies, Tillicoultry
""A good understanding of the nature of our business and a desire to assist us with ways of improving that are simple and uncomplicated... FMS always available to assist when we get it wrong, without the told-you-so syndrome""
Ian Ramage Hawthorne Boyle, Greenock
""We couldn't sort out priorities between maintenance, construction and drilling. Now we have a simple framework and process that works without a cumbersome priority grid""
Head of Operations
""Enterprise planning really works well, I can by opening the system obtain reports on everything in the organisation. What we are doing with our drilling rigs, our construction, maintenance - all cross our assets""
Head of Planning
""We had been talking about these projects for years, but now we have them on a plan, resourced and budgeted and they are moving forward""
Head of sub-surface
"FQM have taken us through both our assessments for BS EN ISO 9001:2OOO and BS EN ISO 14001:2004 and it has been a pleasure to work with such a thorough, competent, and professional organisation whose staff on completion of our assessments have always been able and willing to assist in any way they can."
Phil Howells Highways Drainage, Worcester
"...since being certificated to ISO 9001 with FQM, our company has been growing steadily annually...
...Service delivered by FQM consultant is excellent..."
John Lindsay JSL Services, Edinburgh
""Once the Management Team at METCO had agreed the remit, what we need to achieve within our planning horizon of the next five years, the Tactical Planning Workshop stepped us through the success criteria we would need to measure and confirm the aspects of our business we are very good at but most importantly started us to look at the constraints that would prevent us from succeeding with our remit. Once the truth of this matter was laid out, having someone guide us through the critical success factors that would need to be addressed to achieve our remit and objectives proved essential.
The important factor for me, as Managing Director, having identified the Business Processes needed was seeing the Management Team working together, taking ownership of the important Business Process that would need to be addressed and worked at, not shying away from the hard to do.
We are still too slow in working through some of these Business Process, but they are there in front of us to do and when we do complete some of the work the success of bringing everyone in METCO on to the same page can be seen and measured."
Gordon Fish, Managing Director, METCO Services Ltd."
Gordon Fish
"It continually surprised me how often I could apply one or more of the detailed "modules" to assist in finding a solution to a management problem."
Gordon Fish Managing Director
"Consultants listen to our particular business needs"
Robert Gordon Morgan Munro, Aberdeen
"Flexible responses to meet our needs."
Philip Goodall Muir Matheson, Aberdeen
"The approach taken is realistic. The audits are sensible and the reports are guiding not making points just to make points. The net result has been that over a period of years we have evolved a loose but practical management system into a formalised but still practical one.
The level of service has been ideal for a company of our size."
Iain Adams North Sea Well Engineering Ltd, Aberdeen
""We used to be continually bumping into people at the heliport. We didn't know what activity we were going to do when. Now we have a plan which tells us what is happening and what is going to happen and we just have to manage the changes.""
OIM
"Intelligent consultant who can review and deliver input quickly and efficiently"
Richard Irvine Redpath Design Ltd, Edinburgh
"Knowing that we have FMS as our Annual Inspectors ensures that we are kept on our toes to ensure that we are adhering to and improving our company systems to our own and our clients business."
Lindsay Henderson The Fraser Bruce Group, Stirling
"Communication and good people
To date we have been extremely satisfied with the service provided and hope to form a long lasting relationship with FMS"
Richard Tinto Tinto Architecture, Aberdeen
"You provide an honest and rigorous test of our management approach, often suggesting incisive improvements to what we do. The continuity provide over the years is a real benefit, as it allows you to take a longer, more balanced view of our progress."
Linda Gatiens Watson Burnett Architects, Dunfermline
"Good, sound advice from experienced assessor."
Fiona Duncan Weber Shandwick, Edinburgh
"Guiding us to ensure that our system is streamlined, workable and efficient to our client and company needs.
We have always been appreciative of all FMS has done to help us and it has certainly assisted in the retention of our clients."
Bev Leatherby Workforce Staff & Business Agency, Helensburgh
