Quality Management

Introduction

We can help you enhance staff engagement and client satisfaction, along with your company reputation.

We specialise in the design, documentation, implementation and review of Quality Management Systems (QMS) and we recommend the management approach required to meet the quality standards of ISO 9001:2000, an internationally recognised standard. Achievement of this standard shows commitment to quality and customer satisfaction.

Why use Facilitators Quality Management?

  • Systems are designed to reflect your business needs
  • We help demonstrate your company's commitment to quality
  • Advice and assistance on accreditation & regulatory requirements
  • Access to tools to manage the performance of your business.

What we can offer

  • Assessment of your business to identify actions
  • Documentation, quality and procedure manuals
  • ISO compliance certification
  • Registration with our Quality Management Register of Certified Companies.
Download the attached PDF to find out more about registration, certification and accreditation to ISO standards (120Kbytes)

How we can help

  • Advice on quality management throughout your organisation
  • Management development to enhance business skills
  • Training in quality standards for staff and management
  • Process improvements to minimise waste and error.
We offer specific products to help you improve your quality management.

The End Result

Your quality management system (QMS) continuously improves - ensuring and demonstrating how good you are.

For more details about this service - please download our information sheet. (You will need a copy of Acrobat Reader to view this PDF document)

"...since being certificated to ISO 9001 with QMS, our company has been growing steadily annually...

...Service delivered by QMS consultant is excellent... "

John Lindsay   JSL Services, Edinburgh

Please also see our other Services information.