METCO

""Once the Management Team at METCO had agreed the remit, what we need to achieve within our planning horizon of the next five years, the Tactical Planning Workshop stepped us through the success criteria we would need to measure and confirm the aspects of our business we are very good at but most importantly started us to look at the constraints that would prevent us from succeeding with our remit. Once the truth of this matter was laid out, having someone guide us through the critical success factors that would need to be addressed to achieve our remit and objectives proved essential.

The important factor for me, as Managing Director, having identified the Business Processes needed was seeing the Management Team working together, taking ownership of the important Business Process that would need to be addressed and worked at, not shying away from the hard to do.

We are still too slow in working through some of these Business Process, but they are there in front of us to do and when we do complete some of the work the success of bringing everyone in METCO on to the same page can be seen and measured."

Gordon Fish, Managing Director, METCO Services Ltd."

Gordon Fish
 
 

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